Question 1

What are the shipping options available?

Accepted Answer

We offer standard and express shipping options. Standard shipping typically takes 3-5 business days, while express shipping takes 1-2 business days (UK). These are posted with Royal Mail.

Question 2

What payment methods do you accept?

Accepted Answer

We accept credit cards, Google Pay, and Apple Pay.

Question 3

What is your return policy?

Accepted Answer

We will accept returns for incorrect or faulty items, with shipping amount refunded to your payment account. Non-faulty items may be returned at our discretion, shipping cost covered by recipient. You have 14 days from date of delivery, email thorleyillustration@gmail.com.

LAUREN THORLEY

illustration-design-giftware

Frequently asked questions

What are the shipping options available?

What payment methods do you accept?

What is your return policy?