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  • What are the shipping options available?
    We offer standard and express shipping options. Standard shipping typically takes 3-5 business days, while express shipping takes 1-2 business days (UK). These are posted with Royal Mail.
  • What payment methods do you accept?
    We accept credit cards, Google Pay, and Apple Pay.
  • What is your return policy?
    We will accept returns for incorrect or faulty items, with shipping amount refunded to your payment account. Non-faulty items may be returned at our discretion, shipping cost covered by recipient. You have 14 days from date of delivery, email thorleyillustration@gmail.com.
  • How are your products eco-friendly?
    Our prints and paper goods are made on 100% recycled paper using eco-friendly inks made from organic pigments. Our textile products are created using digital printing (which generates significantly less waste than other printing methods) and on organic cotton. Everything is produced within the UK, and packaged in recyclable/biodegradable materials.
  • Can I shop with you in person?
    I regularly participate in events across the UK where you can see items and shop in person. I put out events lists on social media so check there for updates on upcoming events.
  • How can I commission a custom illustration?
    To commission a custom illustration, please reach out via email at thorleyillustration@gmail.com with your project details (include photos where applicable). I will get back to you with a quote and timeline.
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